Privacy Policy

This Privacy Policy explains how we collect, use and protect your personal information when you visit or make a purchase from our store.

Information we collect

Contact and order details: your name, email address, phone number, billing and shipping address, and the products you buy.
Payment information: payments are handled by our payment providers. We do not store your full card details.
Device and browsing information: such as your IP address, browser type, pages viewed and how you interact with our site, collected through cookies and similar technologies.
Communications: messages you send us, such as questions, size requests or return requests.

How we use your information

To process, ship and deliver your orders, and to handle returns and exchanges.
To send order confirmations, shipping updates and tracking information.
To answer your questions and provide customer support.
To prevent fraud and keep our store secure.
To improve our website and product range.
To send you marketing emails, only if you have agreed to receive them. You can unsubscribe at any time.

Sharing your information

We only share your information with service providers who help us run our store, such as:

Shopify, which hosts our online store;
payment processors;
shipping and courier companies that deliver your orders;
email and analytics providers.

We may also share information when required by law. We do not sell your personal information.

Cookies

We use cookies to keep your cart working, remember your preferences and understand how visitors use our site. You can control cookies through your browser settings, but some parts of the store may not work properly without them.

International transfers

Because we serve customers worldwide, your information may be processed and stored in countries other than your own, including by our service providers.

How long we keep your information

We keep your order information for as long as needed to fulfil your order, meet our legal and accounting obligations, and resolve disputes.

Your rights

Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, or to object to how we use it. To make a request, please contact us.